Talk to your hosts

Check-in is after 4:00 PM and checkout is by 11:00 AM. Most cabins have self check-in. Access instructions and the exact address are sent before arrival, once online check-in is complete.

Reservations made on this website are direct bookings with Vacay To The Smokies. If a reservation is made through Airbnb, Vrbo, Booking.com, Expedia or another third-party platform, the terms, cancellation policy and payment conditions associated with that reservation apply.

Yes. All reservations require completion of our secure online check-in before arrival, regardless of booking channel. The primary guest must complete and sign the form and provide a valid government-issued photo ID, current selfie for identity verification, and a valid payment method on file for incidentals. Completion is required before property access information is provided.

Guests with existing reservations may receive texts from 865-375-8621 regarding online check-in, arrival information, property access and other important stay information.

Pets are welcome at our designated pet-friendly cabins with prior approval and a pet fee. Please crate pets when they're left unattended.

Our Firefly Bungalows welcome families and sleep up to 6. Several of the forest cabins are designed for couples and aren't suitable for children, so check each cabin's house rules.

Some forest cabins are reached by mountain roads with steep or gravel sections. In winter weather, 4WD or snow chains may be needed. The Parkway bungalows are on regular town streets.

For direct reservations, 50% of total booking charges will be refunded when cancellation is made more than 30 days before arrival. Cancellations made 30 days or less before arrival are non-refundable. Third-party reservations follow the cancellation policy associated with the booking platform.